TERMS & CONDITIONS
INFORMATION WE COLLECT DIRECTLY FROM YOU
Some Personal Information is collected when you register or enroll (for the Services, otherwise agree to provide information directly to us, or are enrolled for the Services by an authorized third party. Here are some of the kinds of Personal Information we may collect directly from you or an authorized third party:
>Contact information (email address, postal address, phone number)
>Social Security Number
>Date of Birth, Age, Gender
>Personal details to verify your identity, such as your mother's maiden name
>Payment and Financial Information, such as a credit card or financial account number
>Government identity information, for example, driver's license information, voluntarily identified by you in your Member portal
>Other information you may voluntarily provide for protection on the Member portal, such as your insurance information
>Product Preferences and interests
>Contact Information for friends or family members that you wish to register as members or that you suggest we contact
>Other information that you may voluntarily provide in response to member surveys or studies or as part of enrollment in a new product or service
>When you call or exchange emails with us, we will retain the content of the email messages (or hard copy correspondence) as required or permitted by law and its record and information management policies. We also may retain recordings of our phone messages or phone calls with you.
In connection with the Site, for example during the enrollment process or upon log into your member portal, information about your computer, such as the device id and other accompanying technical attributes and characteristics, may be accessed, retained and used by us or our service provider solely to confirm device identification, verify your identity, and to authenticate your account. If you access our Site through a mobile device, we also may collect information about your device, such as the device ID or other identifier as permitted by the manufacturer, length of time spent on the Mobile App, installations, clicks and gestures.
INFORMATION WE COLLECT FROM OTHER SOURCES ("THIRD PARTY INFORMATION")
We may obtain information about you from third party sources, such as the companies we work with to provide service to you (i.e., our service partners), affiliates such as our subsidiary, ID Analytics and other companies that we acquire or merge, data aggregators or public databases. Here are examples of this kind of Third Party Information.
>Marital status and number of children
>Other information which may help us determine your risk of identity theft such as online behavior, purchase behavior, interests and other consumer and market research data
>Information used to populate our membership registration forms
>Information such as your social security number and date of birth, obtained from our subsidiary, ID Analytics, other affiliates or service partners.
The security of your Personal Information is important to us and we have put into place multi-layered technical, physical and procedural measures to help keep it safe. For example we keep Personal Information encrypted during transit and at rest using strong encryption technology and employ proactive monitoring and other tools to protect against unauthorized access. We work with third parties on an ongoing basis to keep our practices current and compliant with laws and industry standards relating to data security and privacy.
SPECIAL NOTICE TO CALIFORNIA CONSUMERS
If you are a California resident, California Civil Code Section 1798.83 permits you to request information regarding the disclosure of your Personal Information to third parties for the third parties' direct marketing purposes. We may share your Personal Information with our affiliates for direct marketing, but we do not sell it to or share it with unaffiliated third parties. You may request a list of our affiliates by contacting us at firstname.lastname@example.org.
Certain Services (such as the Protection Programs and Credit Monitoring Product) require payment by or on behalf of you, via a valid credit or debit card or other payment method, to us. By providing such payment information to us or permitting such to be provide on your behalf, you represent that you are authorized to request transactions using the payment method presented. You authorize and agree to make any required payments for the Services on a timely basis. In the case of any credit or debit card payment by you, you authorize us to: (a) submit a transaction using the card information provided to us; (b) submit automatic recurring transactions, including those on a monthly or annual basis for membership renewals; and (c) obtain automatic updates for cards provided to us. You may cancel your membership at any time by phone at 855-444-7155 You further acknowledge and agree that, subject to our then current member authentication procedures, another adult member enrolled on your account may authorize changes to the account, including without limitation to the form of payment, or to the Services including termination of membership or changes that may result in additional charges. In all cases, you are personally responsible for any applicable state, federal, or other taxes that may be associated with your purchase of the Services unless noted otherwise and we may collect all applicable sales taxes. We do offer a 15 day money back guarantee. Please be advised that any other charges beyond this are non refundable.